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Shipping Lead

Location: Chino, CA
Pay: $22–$23 per hour
Job Type: Full-Time

We are seeking a reliable and customer-focused Shipping Lead to join our team in Chino. This position will support daily shipping and e-commerce fulfillment operations while providing excellent customer service and assisting with order coordination.

Job Duties & Responsibilities:

Process and coordinate customer orders and shipments.
Handle e-commerce fulfillment and shipping-related tasks.
Prepare shipping documents, labels, and related paperwork.
Schedule and coordinate shipments with carriers.
Track shipments and provide customers with status updates.
Communicate with customers regarding orders, deliveries, and shipping concerns.
Respond to customer inquiries by phone and email.
Resolve shipping issues, discrepancies, and delivery delays.
Enter and maintain accurate order and shipment information.
Coordinate with warehouse and internal teams to ensure orders are shipped accurately and on time.
Assist with inventory and shipping records as needed.
Perform general administrative and customer service duties.

Qualifications:

Previous experience with e-commerce fulfillment and shipping is required.
Experience in shipping, logistics, order processing, or customer service.
Strong communication and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent attention to detail and accuracy.
Basic computer skills and familiarity with email and data entry.
Professional and positive attitude.
Ability to work effectively with customers, carriers, and internal departments.

Pay: $22–$23 per hour, depending on experience.

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Apply for Shipping Lead at Xpress Hire LLC